How quickly can you fix my slow movement?

We understand how frustrating a slow-moving garage door can be. In most cases, we can diagnose and repair slow movement issues the same day you call. Our technicians carry common parts like rollers, lubricants, and springs on their trucks. The actual repair typically takes 30-60 minutes once we identify the cause, which could be worn rollers, lack of lubrication, track alignment issues, or spring tension problems.

What causes slow movement in garage doors?

Several factors can cause your garage door to move slowly: 1) Worn or damaged rollers creating friction, 2) Lack of proper lubrication on tracks, springs, and hinges, 3) Weakening torsion or extension springs losing tension, 4) Misaligned tracks forcing the door to work harder, 5) Opener motor issues or incorrect force settings, 6) Weather seal friction or debris in tracks. Our technicians will perform a complete inspection to identify the exact cause and recommend the most cost-effective solution.

Do you offer financing for new commercial door installations?

Yes! We offer flexible financing options for commercial garage door installations. We understand that commercial door systems represent a significant investment for businesses. Our financing programs include 0% interest options for qualified buyers, extended payment terms up to 60 months, quick approval process, and no prepayment penalties. Contact us for a free commercial estimate and we'll discuss financing options tailored to your business needs.

What areas do you serve?

We proudly serve McKenna and the greater Pierce County area, including Lakewood, Tacoma, Puyallup, Spanaway, Graham, Orting, Sumner, Bonney Lake, Auburn, and Federal Way. If you're not sure if we serve your area, give us a call and we'll let you know!

Do you offer emergency services?

Yes! We offer 24/7 emergency garage door services. Our technicians are on-call around the clock for urgent repairs. Whether your door is stuck open, won't close, or has a broken spring, we can help. Emergency calls are prioritized, and we do our best to respond as quickly as possible.

How long does a typical garage door repair take?

Most common repairs, such as spring replacements, opener repairs, or track adjustments, can be completed in 1-2 hours. Our service vehicles are fully stocked with common parts, so we can often complete repairs in a single visit. More complex repairs or installations may take longer, and we'll always provide a time estimate before starting work.

What brands of garage doors do you install?

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and more. We can also work with specialty doors and custom designs. During your consultation, we'll help you choose the best brand and style for your home and budget.

How often should I have my garage door serviced?

We recommend annual maintenance for most garage doors. Regular tune-ups extend the life of your door, prevent unexpected breakdowns, and ensure safe operation. Our maintenance service includes lubrication, safety testing, balance adjustment, and hardware inspection.

What is included in your warranty?

We stand behind our work with a 5-year warranty on all labor. This covers any workmanship issues with repairs or installations performed by our technicians. Parts are covered by manufacturer warranties, which vary by product. We'll explain all warranty details before any work begins.

Can I get a free estimate?

Absolutely! We offer free, no-obligation estimates for all garage door services. One of our technicians will assess your situation, explain your options, and provide a detailed written quote. There's no pressure, and we're happy to answer all your questions.

Why is my garage door making unusual noises?

Unusual noises can indicate several issues: Grinding or squeaking often means parts need lubrication or rollers are worn. Popping sounds may indicate spring issues. Rattling could mean loose hardware. Humming without movement suggests opener problems. We recommend having unusual noises checked promptly to prevent more serious problems.

About Garage Door McKenna

Garage Door McKenna has been serving McKenna, WA for + years.